How Our Privacy Policy Handles Records
Our Privacy Policy covers the account details you submit, device and login signals, support messages, and records created when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We use these records to provide account access, confirm that wallet activity matches your account,
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investigate unusual sign-in behaviour and answer requests about your data. A phone verification step may be required before account access or before we discuss account-specific records. We retain records only for operational, security or legal needs connected with the service, then remove or anonymise them when
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those needs end. Cookies may remember your session and settings; you can control them through your browser. Use the contact path below for a copy, correction or deletion request. Access depends on local law, and our Privacy Policy applies where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.